Questions

1. How do I place an order?

To place an order, simply click the "Order on Amazon" button on any product page. This will take you directly to our Amazon listing where you can complete your purchase quickly and securely.

 

2. What payment methods do you accept?

We accept all major payment methods when you purchase our products on Amazon, including Visa, MasterCard, American Express, and PayPal.

 

3. How long does shipping take?

We partner with Amazon’s fulfilment network for fast, reliable shipping. Orders are typically processed within 1-2 business days, and most deliveries arrive within 2-5 business days. Prime customers may enjoy expedited shipping options.

 

4. Can I track my order?

Yes, you can track your order directly on Amazon. Once your order has shipped, you will receive a confirmation email from Amazon with a tracking link to check your delivery status in real time.

 

5. What is your return policy?

We offer a 30-day hassle-free return policy through Amazon. If you’re not completely satisfied with your purchase, please visit your Amazon account to initiate a return or contact Amazon Customer Service for assistance.

 

6. How do I get in touch with customer support?

Our dedicated support team is here to help. If you have any questions or need assistance, please reach out via our Contact Us page.

 

7. Do you ship internationally?

Currently, we only ship within the United Kingdom. We are working on expanding our shipping options, so stay tuned for updates.

 

8. Are your products available on Amazon?

Yes, all of our products are available on Amazon. This allows us to provide fast, reliable delivery and excellent customer service through Amazon’s trusted fulfilment network.

 

9. How do I apply a discount code?

If you have a discount code, you can apply it during checkout on Amazon by entering the code in the “Gift Cards & Promotional Codes” section before completing your purchase.

 

10. Can I cancel or modify my order?

To cancel or modify your order, please log in to your Amazon account and visit the “Your Orders” section. From there, you can make changes or contact Amazon Customer Service for help.